buenas casino Terms & Conditions

1 Eligibility & Registration

To register and play on buenas casino, you must meet all of the following conditions:

• You must be at least 21 years of age at the time of registration.
• You must be located in the Philippines at the time of play.
• You must not be registered as a self-excluded player on any gaming platform.
• You must provide accurate and complete personal information during registration.
• You must successfully complete Know Your Customer (KYC) identity verification before making deposits or withdrawals.

buenas casino reserves the right to request supporting documents to verify your age, identity, and address at any point. Failure to provide satisfactory documentation may result in account suspension or closure.

2 Account Responsibility

Each player is permitted to hold one account only. Creating multiple accounts is a violation of these terms and may result in permanent account closure and forfeiture of balances.

You are fully responsible for maintaining the confidentiality of your login credentials. buenas casino will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

• Do not share your password with anyone, including family members.
• Log out of the platform after every session, particularly on shared devices.
• Contact support immediately if you suspect unauthorised access to your account.
• All logins require OTP verification sent to your registered mobile number as an additional security layer.

Accounts are non-transferable. The name on your account must match the name on your verified identity document. Account transfers or sales to other individuals are not permitted under any circumstances.

3 Deposits & Withdrawals

All transactions on buenas casino are conducted in Philippine Peso (PHP). The platform supports deposits via Philippine online banking, InstaPay, PESONet, bank transfer, and local e-wallets. Credit cards and cryptocurrency are not accepted as payment methods for deposits or wagering.

Withdrawal requests are subject to KYC verification. Funds may only be withdrawn to a payment method registered in the same name as the buenas casino account. buenas casino reserves the right to conduct additional verification checks before processing withdrawals.

• Minimum and maximum deposit and withdrawal limits apply and are shown within the platform.
• Withdrawal processing times vary depending on the method and any verification requirements.
• buenas casino is not responsible for delays caused by third-party payment providers or banking institutions.
• Deposits are non-refundable once credited to your gaming balance and used in play.

If a technical error results in an incorrect amount being credited to your account, you are required to notify support immediately. Amounts credited in error remain the property of buenas casino and will be recovered.

4 Gameplay Rules

All games on the buenas casino platform – including slots, live casino tables, sports betting markets, and eBingo – are governed by individual game rules accessible within each product. In the event of a conflict between the general Terms & Conditions and specific game rules, the specific game rules will apply to that product.

All game outcomes in the Game Lobby are determined by certified Random Number Generator (RNG) systems. Live casino outcomes are determined by real-time play with professional dealers. buenas casino does not control or manipulate game outcomes, and past results do not indicate future performance.

• Bets placed once confirmed cannot be cancelled or amended.
• In the event of a technical disruption mid-game, the round outcome will be determined according to the game provider's standard resolution procedure.
• Sports betting odds are subject to change before a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your bet.
• buenas casino reserves the right to void bets placed on incorrect odds resulting from pricing errors.

5 Promotions & Bonuses

buenas casino may offer promotional bonuses, cashback arrangements, or other player incentives from time to time. Each promotion carries its own specific terms, which will be communicated at the time the promotion is made available. Players are responsible for reading and understanding the terms of any promotion before participating.

• Bonus funds may be subject to wagering requirements before they can be withdrawn as cash.
• Promotions are intended for genuine recreational players. buenas casino reserves the right to withdraw promotional offers from accounts that show signs of bonus abuse.
• Only one promotional offer may be active per player at a time, unless stated otherwise in the specific promotion terms.
• buenas casino does not guarantee the availability of any particular promotion and may modify or withdraw offers at any time.

No specific bonus amounts, percentages, turnover requirements, or expiry periods are guaranteed on this page. Current promotions and their specific terms are displayed within the platform after logging in.

6 Prohibited Conduct

The following activities are strictly prohibited on buenas casino and may result in immediate account suspension, permanent closure, and forfeiture of funds:

• Using automated software, bots, scripts, or any system designed to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes in live casino or multiplayer formats.
• Exploiting software bugs, technical errors, or glitches for financial gain.
• Using false, stolen, or borrowed identity documents during KYC verification.
• Opening multiple accounts, whether in your own name or using another person's identity.
• Laundering funds or using the platform for any purpose other than genuine recreational gaming.
• Attempting to access, hack, or interfere with the platform's technical infrastructure.

buenas casino cooperates with relevant authorities in cases of suspected fraud, money laundering, or criminal activity involving platform accounts.

7 Responsible Gaming

buenas casino is committed to providing a safe gaming environment. The platform offers deposit limits, session time reminders, and self-exclusion options to help players manage their gaming activity. Players aged 21 and above only are permitted to use the platform.

Gaming on buenas casino is for entertainment purposes only. The platform does not guarantee any financial return, and no game is designed to produce consistent winning outcomes. Players should treat gaming as a leisure activity and only play with funds they can afford to lose.

If you feel that your gaming is becoming problematic, contact the support team to activate self-exclusion or visit the Responsible Gaming page for guidance and tools.

8 Limitation of Liability

buenas casino provides the platform on an "as is" basis. While we take reasonable steps to ensure platform availability and accuracy, we do not guarantee uninterrupted access or error-free operation at all times.

• buenas casino shall not be liable for losses resulting from platform downtime caused by scheduled maintenance, technical failures, or factors outside our control.
• We are not responsible for losses arising from your internet connection, device performance, or third-party software.
• Our total liability to any player arising from use of the platform will not exceed the amount deposited by that player in the 30 days preceding the claim.

Nothing in these terms excludes liability for fraud or any other matter where exclusion would be prohibited by applicable law.

9 Privacy & Data

buenas casino collects and processes personal data in accordance with our Privacy Policy. By registering, you consent to the collection and use of your personal information as described in that policy. Your data will not be sold to third parties for marketing purposes.

KYC documents submitted for verification are stored securely and used solely for the purpose of identity verification, fraud prevention, and compliance with applicable regulations.

10 Changes to These Terms

buenas casino reserves the right to update or amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the platform or via email to the address on file. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.

It is your responsibility to review the Terms & Conditions periodically. The date at the top of this page indicates when the terms were last updated. If you do not agree with a change, you should stop using the platform and contact support to close your account.